Clear and open conversation. Very quick to respond and take next steps. Reassuring through an unfamiliar process, so we could rest easy knowing that we could trust the people we were working with.
Great job guys
Well organized and quick communication
Corey answered all my questions and explained options for various types of loans. We feel he had our best interest in mind. We easily built a positive rapport with him and felt we could trust him.
The communication, sense of urgency, and overall confidence Matt and team had in doing their job. During this emotional time and having unforeseen circumstances come up that blessed us with the opportunity to meet Matt and team. They immediately let us know we were going to be taken care of and helped keep us sane during our time before closing.
Good communication and worked to get me the best deal.
I think there should have been better communication on specific details on the loan that should have been explained. I would have felt more comfortable if some things were explained more clearly
Quick process. We had to upload my documents several times though. The last electronic signatures for closing came quite late and I could not access them.
Kayla was awesome!
Helpful and informative
I enjoyed the overall experience because of the efficiency and all of the wonderful people involved. It was very professional and educating all the way through the process. Any questions I had were answered swiftly.
The team stayed in communication with us. I know they had other clients but they made us feel like we were the only account they were working.
She made the impossible POSSIBLE!
Sue and her team made this the most seamless process I have ever done. Communication was almost instant and response time was incredibly quick. I have closed many home loans and this was best one by far. Thank you to Sue’s team!
Because my loan officer was perfect.
They where always available to answer any questions I had. They never made me feel dumb about the questions I asked. They where there to help me through the whole process
El apoyo y acompañamiento de principio a fin
Tracy is very patient, she explained all the steps, answered all my questions and would call and message me after every step. We managed to close within a very short time. I will recommend her to all my friends and family!
The experience was great. The team worked hard to be sure they were consistent during the process. I am so happy that I connected with this team! They are the best!
I will definitely recommend Fairway to friends and family. What a wonderful team. My appreciation goes to Jill for all her help and most particularly the great Mr. Chris Dueffert. What a wonderful mortgage manager. Awesome team.
Great communication!
Tanner was a great communicator and great to work with. He was able to get us approved for well more than we needed / expected and more than other lenders could do. We got a better interest rate (considering todays market) than other lenders and the down payment was significantly lower than we were expecting. He was very patient and answered all of our questions quickly. We have already shared his contact information with some friends that will be looking to purchase a home later this summer.
You and your team made us getting our house possible in the final hour. We know you guys worked around the clock to get this done for us and we couldn’t be more appreciative. We can’t thank you enough!
Phil and his team are very professional, responsive when we had questions or needed something, and knowledgeable.
On top of it!! She dug in and helped make our purchase possible by looking into any issues and promptly resolving them!
Adrienne was the best help in everything
Amanda was truly amazing! So patient and went out if her way to help us. She deserves a huge raise!
Went above and beyond for us and was very helpful and knowledgeable!!! Their service was awesome!
Responsiveness, friendliness, knowledge.
Bob, was great to work with. He was a great explainer and I learn a lot from Bob.
Reaching out to us early in the home buying process and presenting our options several times gave us time to process each option. This made us feel confident in our loan option choice on closing date.
José reyes es una persona muy amable y te ayuda en todo el proceso ,dedicado a su trabajo que es ecelente
Communication is key in any business transaction; Heidi and her team would take a call from me almost anytime to help me through the process.
Buying a home can be a very scary process for first time home buyers, however, Morgan was so quick at responding and great at explaining the process in easy to digest ways. Even through conflict, she found resolutions and communicated in an efficient way. I highly recommend her for her character and her knowledge. Thanks so much Morgan!
Bob's availability when I needed to chat. Katie's quick responsiveness to questions throughout the process, and good discernment when a phone conversation was needed (vs email). First time I did online review/approval of documents. I like that since I can review at my leisure.
Easy and responsive
Nick made was always available to answer questions and was extremely helpful throughout the home buying process.
The communication aspect was exceptional.
Very patient and helpful!